Privacy Policy

www.gtlocs-thailand.com (Website, we, us) values your privacy and is committed to protecting your personal data in accordance with the Personal Data Protection Act B.E. 2562 (PDPA) and other applicable laws. This Privacy Policy explains how we collect, use, disclose, and protect your personal data.

1. Principles and Objectives

We aim to ensure transparency and accountability in the processing of your personal data to help you trust that your information is handled responsibly and securely.

2. Collection of Personal Data
We collect personal data only when necessary. Personal data includes any information that can identify you directly or indirectly.

Types of Data Collected:

Type
Examples
Identification
Name, surname, gender, age, date of birth, national ID number, photograph
Contact
Postal address, email, phone number (home/mobile), social media accounts (LINE ID, Facebook ID, Google ID)
Financial
Credit/debit card details, bank account information, tax invoice details
Technical
IP address, MAC address, session logs, browser type, and version

3. Sources of Personal Data
1.     Directly from you: Registration forms, purchases, inquiries, feedback, newsletter subscriptions.

2.     Automatically: Cookies or similar technologies track usage data, device information (IP/MAC).

3.     From third parties: Data legally shared or consented to by other sources to provide services or conduct business.

4. Legal Basis for Data Processing
Basis
Purpose
Contractual necessity
Fulfill sales contracts, process payments, and deliver goods.
Consent
Collect, use, or disclose personal data for purposes such as marketing, promotions, or sensitive data processing.

5. Purpose of Data Collection
·         Facilitate website and service usage (ordering, delivery, returns, exchanges)

·         Provide customer support and respond to inquiries

·         Improve products and services based on analytics and feedback

·         Send marketing information, promotions, and offers (with consent)

·         Conduct data analytics and market research

·         Prevent and detect legal violations or security breaches

We may share anonymized data publicly or with partners for marketing, performance analysis, or trend reporting.

6. Disclosure to Third Parties
We may share personal data only as necessary and with consent, or as legally permitted. Examples include:

·         Logistics service providers

·         Payment service providers

·         Data analytics and marketing research providers

·         Government or regulatory authorities as required by law


7. Data Retention
Personal data is retained only as long as necessary or legally required. Data will be deleted or anonymized when no longer needed.

8. Data Security
We implement appropriate security measures to prevent unauthorized access, loss, or misuse of personal data, including SSL encryption to protect sensitive information such as passwords and credit card details.

9. Your Rights
You have the following rights:

1.     Withdraw Consent Withdraw consent at any time

2.     Access Request access to your personal data

3.     Rectification Correct inaccurate or incomplete data

4.     Erasure Request deletion or anonymization of your data

5.     Restriction Temporarily restrict processing under certain conditions

6.     Data Portability Receive your data in a portable format or transfer to another controller

7.     Object Object to the processing of your personal data

To exercise these rights, contact: gtlocs@gtlocs-thailand.com or 02460204455, 020278860. We will respond within 30 days.

10. External Links
Our website may link to external websites that may collect your personal data. We are not responsible for external privacy practices. Please review their privacy policies.

11. Refusal to Provide Data
Refusing to provide the required personal data may limit your use of services or convenience, but you can still access basic services.

12. Policy Updates
This Privacy Policy may be updated periodically to comply with applicable laws. Please check this page regularly.

13. Contact
For questions or requests regarding personal data, contact:

Data Controller

·         Email: gtlocs@gtlocs-thailand.com

·         Phone: 02-460-2044-55, 02-027-8860

·         Contact form: www.gtlocs-thailand.com/contactus

14. Account Deletion
Users may request account deletion anytime by emailing gtlocs@gtlocs-thailand.com. Upon deletion, all personal data will be permanently removed and cannot be recovered.