WORK WITH US

1. Coordinate and liaise with shipping lines, agents, customers, sales, operations, and other related parties.

2. Enter shipment documents, check vessel arrival schedules and related costs to inform customers, arrange DO exchange appointments, and prepare original B/L.

3. Follow up on invoices, packing lists, bills of lading, licenses, and other related documents.

4. Communicate effectively with customers and handle immediate problem-solving professionally.

5. Provide consultation and respond to customer inquiries, including offering solutions when issues arise.

Coordinate internally and externally on all related operational matters.

1. Receive advance booking requests from agents or customers for export shipments to destination countries.

2. Follow up on shipping documents with exporters to prepare Bills of Lading (B/L) and send related documents to overseas agents at the destination via email.

3. Summarize costs, inform exporters of charges, close the job, and hand over to the accounting department for invoice issuance.

4. Close the job by summarizing profit and loss, submit to the responsible sales for approval, and forward to accounting for billing, customer invoicing, and issuance of debit notes for charges to overseas agents.

5. Coordinate internally with the export customs clearance department when the company handles export customs procedures.

6. Coordinate with the accounting department regarding customer billing, payments to shipping line agents, and receivables/payables with overseas agents.

7. Coordinate internally to deliver documents to customers and receive documents from agents, arrange document fee payments through accounting, and charge or bill customers accordingly.

8. Finalize and close job files, and enter data into the system.

9. Verify the accuracy and completeness of documents before filing.

10. Liaise with overseas agents and provide freight rate quotations for both sea freight and air freight.

1. Maintain existing customers and present company services to them.

2. Acquire and develop new customers.

3. Source business opportunities, prepare proposals, and provide quotations based on customer requirements.

4. Follow up and report progress updates to customers, especially in cases of frequent changes related to shipping lines, transportation agents, or customs regulations.

5. Act as a consultant to customers and provide solutions to resolve issues when needed.

6. Prepare weekly customer visit reports and monthly profit reports.

7. Evaluate and select qualified customers with good financial and payment histories.

8. Coordinate effectively with both internal and external parties.